1. Introduction
Jonathan Berens Coaching ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website jberenscoaching.com, enroll in our programs, or communicate with us.
2. Information We Collect
We may collect the following types of personal information:
• Name and email address (via opt-in forms and lead magnets)
• Phone number (when provided for SMS communications or scheduling)
• Physical address (when required for billing or mail)
• Payment information (processed securely through third-party payment processors)
• Intake form responses and session notes (for coaching clients)
• Website usage data (via cookies and analytics tools)
• Communications you send to us via email, forms, or chat
3. How We Use Your Information
We use your personal information to:
• Deliver services, programs, and digital products you have requested
• Send appointment confirmations, reminders, and follow-up communications
• Send SMS messages where consent has been provided
• Deliver lead magnets, email sequences, and program content
• Process payments and manage billing
• Improve our website, content, and services
• Comply with legal obligations
4. SMS / Text Message Communications
4. SMS / Text Message Communications
If you have opted in to receive SMS communications from Jonathan Berens Coaching, the following terms apply:
How You Opt In SMS consent is obtained when you actively check the SMS opt-in checkbox on our website forms, including our contact form, discovery call booking page, or lead magnet opt-in page. Checking this box constitutes your express written consent to receive text messages from us. This checkbox is never pre-checked — consent is always your active choice.
Types of Messages You May Receive Once opted in, you may receive the following types of SMS messages:
Appointment confirmations and reminders
Discovery call follow-ups
Coaching program updates and session-related communications
Occasional informational messages related to services you have requested
Message Frequency Message frequency varies based on your engagement with our services. You may receive up to 4–6 messages per month depending on scheduled appointments and active program participation.
Opt-Out Instructions You may opt out of SMS communications at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed. For help, reply HELP or contact us at [email protected].
No Sharing of SMS Consent Data Your SMS opt-in consent and phone number will never be sold, rented, or shared with third parties or affiliates for their own marketing purposes.
Message & Data Rates Standard message and data rates may apply depending on your mobile carrier plan.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who assist in operating our business, including:
• Pykthos (CRM, funnel, and automation platform)
• Payment processors (Stripe or similar)
• Email service providers
• Scheduling software
These providers are contractually obligated to keep your information confidential and use it only to provide services to us.
6. Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze traffic. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result. We may also use the Facebook Pixel and Google Analytics to measure the effectiveness of our advertising.
7. Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Coaching session notes are retained for a minimum of 3 years following the end of our engagement. You may request deletion of your data at any time (see Section 9).
8. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute security of your data.
9. Your Rights
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Opt out of SMS communications by replying STOP
To exercise any of these rights, please contact us at [email protected].
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated effective date. Your continued use of our services following any update constitutes acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Jonathan Berens Coaching
Email: [email protected]
Website: jberenscoaching.com
Location: Campbellsville, Kentucky
© 2026 Jonathan Berens Coaching. All rights reserved.